Frequently Asked Questions
Everything you need to know about your Lunã style journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Lunã accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics are sourced responsibly and produced under fair labor conditions.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your door.